- +32460217111
- Malbroekstraat 9 3690 Zutendaal
- sales@steegmansrobby.com
SHIPPING POLICY
Steegmans Robby Online Liquidation Pallet Sale
At Steegmans Robby Online Liquidation Pallet Sale, we are committed to providing our customers with reliable and efficient shipping services. This Shipping Policy outlines our shipping procedures, options, and associated costs. By placing an order with us, you agree to the terms outlined in this policy.
Shipping Destinations
We currently ship to addresses within the United States. We do not offer international shipping at this time.
Processing Time
- Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Delays: Please note that processing times may be extended during peak seasons or due to unforeseen circumstances. We will notify you of any significant delays in processing your order.
Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 15-21 business days.
- Expedited Shipping: Delivery within 10-15 business days.
- Overnight Shipping: Delivery within 1 business day.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. The shipping rates are based on the weight and dimensions of your order and your selected shipping method.
- Standard Shipping: $5.99 or free for orders over $50.
- Expedited Shipping: $15.99.
- Overnight Shipping: $29.99.
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email that includes a tracking number. You can track the status of your shipment using the tracking number provided.
Shipping Restrictions
- Some items may be restricted from shipping to certain locations due to size, weight, or regulatory constraints.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at support@steegmansrobby.com. Provide your order number and a description of the issue. We will work with the shipping carrier to resolve the problem and ensure you receive a replacement or refund as appropriate.
Incorrect Shipping Information
Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided incorrect shipping information, please contact us as soon as possible at support@steegmansrobby.com to correct the address.
Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges. Shipping charges are non-refundable unless the return is due to our error (e.g., incorrect or defective item).
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Phone: +32460217111
- Address: Malbroekstraat 9 3690 Zutendaal
Thank you for choosing Steegmans Robby Online Liquidation Pallet Sale. We appreciate your business and look forward to providing you with an exceptional shopping experience.